|
Summary of Terms - please
read
|
|
You've got questions....
|
Unfortunately we cannot assure a timely
response to messages sent through the Ask Seller link, so Please
e-mail atlas@autopaper.com with
questions.
Please ask any questions before bidding and always include the Item
Number with your emails. We try to answer all questions within 24
hours. (Except on weekends)
We do not reveal reserves - please don't ask.
Remember - ALL of our items are 100% ORIGINAL
unless we have specified otherwise in the description.
|
|
Returns
|
In the event you are not happy with your purchase, please
contact us immediately with your concern. Returns are
accepted only when they have been approved by us beforehand.
It is our goal to make each transaction completely
straight-forward.
We put every effort into describing each item accurately, and
offer images of each piece to supplement the description so that
buyers can buy with confidence and know exactly what to expect when
the item arrives. Given the nature of our products, we cannot
take returns on everything, such as items that specifically state
"Sold As Is" in the description. We encourage buyers to
contact us with any questions before purchasing.
|
|
How can I pay for my items?
|
We accept:
- Paypal ---Please remember, eChecks can take up to 14
days to clear
- Credit Cards via our Secure Form or Fax.
You will receive an e-mail containing all
payment instructions within 24 hours of the auction ending, unless
it is a weekend, in which case you will receive the e-mail on the
next business day (excluding Holidays).
Massachusetts residents add 6.25% sales
tax.
|
|
Getting it to you...
|
Shipping
Buyers within the U.S. to
pay $4.75 for Shipping &
Handling via USPS Media Mail.
UPS and USPS Priority Mail, if not listed above may be available,
please inquire for rates.
Buyers in Canada to pay $12.95 for USPS Priority Mail International Flat
Rate Envelope Shipping & Handling.
International buyers to pay $14.95 for USPS Priority Mail International Flat
Rate Envelope Shipping & Handling.
International and Canadian bidders: If no amounts (or
$0.00) are shown for shipping above please e-mail us for
all shipping costs before bidding - our system cannot calculate the
international shipping for some items automaticaly. It does NOT
mean the item ships for free.
Regarding Customs forms: Please note: We
will not falsify Customs Documents, so please do not ask!
By bidding, you agree to the Shipping & Handling and Auction
Terms stated. |
|
What if I buy another
item...
|
Combined
Shipping
If you are purchasing multiple items and wish to
have them combined, do not pay for any items until
you have received a complete, combined invoice from
us.
Please send an email to request an invoice when
you are done buying. We combine shipping for up to 7
days from the end of the first item. Usually, when
multiple items are being shipped together, there will be a $1
handling fee for each additional item. This does not
apply to all items, especially on international shipments, so
please make sure to email us for a quote before
purchasing.
Remember:
Once payment has been made we cannot combine additional
items.
|
|
How long will it take to get to
me....
|
Shipping
Time
We average 3 business days to process your order
from the day payment clears. eChecks can take up to 14 days to
clear.
Shipping transit times are dependent on the
carrier. We have no control over their service.
Media Mail can take over 3 weeks, but averages a
week to ten days.
Our International shipping methods have been
chosen to provide reliable and timely delivery.
|